Legal Information
Last Updated: October 24, 2025
1. Introduction
Cellurific (“we,” “us,” or “our”) is committed to protecting the privacy of our dealers and customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our unified dealer platform, activation services, and financing tools.
2. Information We Collect
We collect information necessary to facilitate mobility services and dealer operations, including:
- Personal Identification: Name, address, date of birth, and government-issued ID numbers (required for carrier activations and financing applications).
- Contact Information: Business and personal email addresses and telephone numbers.
- Financial Information: Credit card details and credit history information for processing payments and financing applications via our partners (e.g., Affirm, FinanceIt).
- Device Data: IMEI numbers, serial numbers, and device models for processing protection plans and trade-ins.
- Technical Data: IP addresses and login data when accessing our dealer portal.
3. How We Use Your Information
We use your personal data to provide and improve our services in the following ways:
- To process activations with wireless carriers (e.g., Telus, Bell, Koodo, Lucky Mobile).
- To facilitate device protection claims and coverage with Assurant.
- To submit and process financing applications through our lending partners.
- To manage dealer accounts, calculate commissions, and provide operational reporting.
- To communicate important service updates, technical support, and promotional offers.
4. Information Sharing & Disclosure
We do not sell your personal data. We share information only with trusted third parties necessary to provide our services:
- Service Providers: Wireless carriers, insurance providers, and financial institutions to fulfill your requests.
- Legal Compliance: When required by Canadian law or to protect our rights and safety.
5. Data Security
We implement robust, industry-standard encryption and security protocols to protect data transmitted through our unified backend system. Access to personal information is strictly limited to authorized personnel who need it to perform their job duties.
6. Contact Us
If you have any questions about this privacy policy or our data practices, please contact our Privacy Officer at: info@cellurific.com
1. Acceptance of Terms
By accessing and using the services provided by Cellurific (“Company”, “we”, “us”, or “our”), including our dealer portal, you accept and agree to be bound by the terms and provision of this agreement. These terms apply to all visitors, dealers, and others who access or use the Service.
2. Dealer Responsibilities & Compliance
As an authorized dealer partner, you agree to:
- Accuracy: Provide accurate and complete customer information during all activation and financing processes.
- Carrier Compliance: Strictly adhere to all policies, codes of conduct, and guidelines set forth by our carrier partners (Telus, Bell, Koodo, etc.).
- Fraud Prevention: Exercise due diligence to prevent fraudulent activations. Cellurific reserves the right to suspend accounts suspected of fraudulent activity immediately.
- Account Security: Maintain the confidentiality of your portal credentials. You are responsible for all activities that occur under your account.
3. Commissions & Payments
Commission payouts are subject to the terms outlined in your specific Dealer Agreement. Payouts are contingent upon:
- Successful activation and retention of the subscriber line for the minimum period defined by the carrier (Clawback Period).
- Compliance with all documentation requirements.
- Cellurific reserves the right to withhold or reverse commissions (chargebacks) for early cancellations, fraud, or non-compliance.
4. Intellectual Property
The Cellurific Dealer Portal, its original content, features, and functionality are owned by Cellurific and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. You may not reproduce, distribute, or create derivative works without express written permission.
5. Limitation of Liability
In no event shall Cellurific, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.
6. Termination
We may terminate or suspend your dealer account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms or engage in activities that harm the reputation of Cellurific or its carrier partners.